Newburyport Fire Department Offering Community Connect Program to Improve Emergency Responses

Tuesday July 09, 2024

NEWBURYPORT – Fire Chief Stephen Bradbury III is pleased to report that the Newburyport Fire Department has launched a Community Connect program to better serve community members in the event of an emergency.

Community Connect is a free, secure, and easy-to-use platform that allows residents and business owners to share critical information that will aid emergency responders, improving safety and response efforts for both property owners and first responders.

Residents or business owners can sign up for a free account with just their email, phone number and address, and then provide information including the number of occupants of their home, pets, any special conditions, emergency points of contact, and more. Residents will be able to safely input information about any specific needs so it is at the fingertips of first responders in the event of an emergency.

Businesses can provide information on things like emergency plans, staff, whether anyone in the business has mobility issues, fire control systems, and whether there are hazardous materials.

First responders will have access to information only during a crisis response. Information will be used for no other purposes and will not be shared.

The rollout of Community Connect is part of a major transition in the Fire Department to introduce the software program First Due, which covers every aspect of fire department operations, from real-time GPS mapping, record management, inspection records, asset management and more.

“We are always looking for ways to better serve the citizens in Newburyport,” said Chief Bradbury. “By providing information about your household that you feel is important for us to know about at the time of an emergency, we can ensure you and everything you care about is protected to the best of our ability.”

For more information, or to sign up for Community Connect, visit:

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